What types of transportation do you provide?
At GGX Transport, we offer non-emergency medical transportation for ambulatory and wheelchair-bound patients. We also offer non-emergency transportation for seniors, disabled citizens, and anyone else who requires a greater level of personal assistance than what is offered by typical car services. If you need emergency medical transportation, please call 832.945.1999.
What is the cost of non-emergency medical transport?
We understand that cost is a top concern for many of our passengers, given the costly nature of healthcare, in general. GGX Transport, we pride ourselves on our ability to provide first class transport services for a very affordable fee.
We also value transparency in everything we do, and we are proud to offer you an instant and accurate estimate of cost at the time of booking. Please use the “make a reservation” on our website to learn how much your trip will cost you or someone will contact you regarding cost.
Do you take Insurance (e.g.; Private Pay (Only), Private Insurance Medicaid, Medicare No, Not at this time)
Self-pay Only. Medicaid, Medicare No! Not at this time. We don’t offer that service right now..
When are your transportation services available?
We offer transportation around the clock, we know you need transportation service that is available when you need it. Our patient transportation specialists are ready for you 24 hours per day, 5 days per week. We offer services that can take you anywhere you need to go in Harris County, Montgomery County and Fort Bend County. Service is offer Monday through Friday from 9:00 am until 5:00 pm. Regular passengers are welcome to schedule their ride at their own convenience through our website or by phone.
How do I schedule a ride?
Scheduling a ride for your non-emergency transportation needs is easy! If it’s your first time, give us a call at 832-945-1999 to learn more about our process for assisting both ambulatory and wheelchair-bound patients. While we do appreciate advanced notice and can better accommodate your schedule if you call in advance, we are happy to accommodate same-day requests whenever possible. Please note that same-day medical transport services are most readily available to patients with flexible travel schedules. For specific travel times, please note that advance reservations are strongly encouraged, as our fleet is often booked several days ahead of time.
Can a family member or caretaker ride with me?
At GGX Transport, we consider it our privilege to be able to provide you with a highly-personalized medical transport experience. We know how comforting it can be to have a loved one present, and we’re happy to invite your passenger along for the ride with you. Please note that we can only accommodate one extra passenger per ride and only for medical transport purposes. To inquire about bringing a loved one along for non-medical transportation purposes, please contact us and tell us more about your needs
How far in advance do I need to schedule my ride?
Customers can book trips online 24 hours ahead of time. For any trips less than 24 hours away, customers need to call in. We try to accommodate trips that are at least 3 hours away.
Do you offer non-emergency transportation to places other than a hospital or doctor’s office?
Yes! Our transportation services can be used for a wide range of non-emergency transport needs. We offer transport to anyone who needs it within Houston and Harris County service area. If you need transportation for senior citizens, disabled individuals, or any type of transport. contact us to learn how we can help. We look forward too hearing from you!
Cancellations & Changes
We completely understand that plans change and do our best to accommodate. We always appreciate advanced notice. For 24 hours or more notice, there is no charge to change or cancel a trip. We have a $25 charge for cancellations without 24 hour notice. We don’t charge for changes; however, do to a moving schedule, we may not be able to accommodate your changes. If we dispatch a vehicle and no one shows up (no show), we would charge a no show fee of half the trip cost if it is a return trip and the full cost if it is a one way trip.
Do you provide transportation in a gurney, stretcher or bed?
We do not provide transportation in a gurney, stretcher or bed. For such transportation you should contact an ambulance.
GGX Transport llc 